iTunes password w/ 14.4

Since downloading 14.4 I have been unable to download from iTunes. When I type the password, the line goes black, and a spinning wheel appears. Nothing seems to happen after this... Please help!

iPhone XR, iOS 14

Posted on Feb 15, 2021 12:01 PM

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Question marked as Top-ranking reply

Posted on Feb 17, 2021 1:42 PM

Hi there, Jeffry!


Thanks for voting the Apple Support Communities. If we understand, since updating your iPhone to iOS 14.4, you are unable to sign download items from the iTunes Store. When you try to enter your Apple ID password to approve the download, nothing happens. You've come to the right place!


It sounds like your iPhone may be having trouble communicating with the iTunes Store. To troubleshoot this, please use the steps provided in the Apple Support article If you can't connect to the App Store, iTunes Store, or other Apple services - Apple Support.


Have a good day.

1 reply
Question marked as Top-ranking reply

Feb 17, 2021 1:42 PM in response to jeffry197

Hi there, Jeffry!


Thanks for voting the Apple Support Communities. If we understand, since updating your iPhone to iOS 14.4, you are unable to sign download items from the iTunes Store. When you try to enter your Apple ID password to approve the download, nothing happens. You've come to the right place!


It sounds like your iPhone may be having trouble communicating with the iTunes Store. To troubleshoot this, please use the steps provided in the Apple Support article If you can't connect to the App Store, iTunes Store, or other Apple services - Apple Support.


Have a good day.

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iTunes password w/ 14.4

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