The touch screen on my Apple Watch only works periodically.
The touch screen on my Apple Watch works fine for a while, and then suddenly it doesn’t work at all. Has anyone else had this problem?
Apple Watch
The touch screen on my Apple Watch works fine for a while, and then suddenly it doesn’t work at all. Has anyone else had this problem?
Apple Watch
Hello fiskj,
Thanks for using the Apple Support Communities. We understand that you're experiencing issues with your Apple Watch not working as expected. When you say the screen stops working, what exactly happens? Is it that it's unresponsive, the screen is black or something else? When this occurs, what actions do you take so that it starts working as it should?
Would you please let us know the model of Apple Watch you have, as well as the watchOS installed?
Also, has the watch suffered any physical damage to the screen or had a screen replacement performed previously?
If you haven't done so yet, we suggest that you restart, or force restart your watch.
How to restart your Apple Watch
Best regards.
I have Apple Watch Series 4 Nike+. It is running on watchOS 7.3. Sometimes the touch screen is not responsive. For example, when I attempt to enter my passcode the numbers don't respond when I touch them. This occurs on other apps I have installed on my watch, not just the passcode screen. At other times, the touch screen is responsive and works just fine. The screen does not go black, it looks normal--just not always responsive.
The watch has not been damaged, and it has the original screen.
I have tried restarting the watch and I have also reset it the original factory settings and set it up as a new watch. This has not resolved the issue.
The problem seems to occur randomly, and it starts working again randomly. I can't detect any trigger to cause it or to fix it.
Hello fiskj,
Thank you for the follow up and the detailed information you provided; it's really helpful. The fact that you've already unpaired your watch and set it up as new and the issue persists, helps determine the path you should take. We do feel that you should speak with Apple Support, so they can investigate this further. You to reach out to them at Get Support.
Best wishes.
The touch screen on my Apple Watch only works periodically.