Beats solo3 keep disconnecting on iPhone 7 Plus
Beats solo3 wireless keep disconnecting on iPhone 7 Plus but works fine on iPhone X
User profile for user:
Chris_D13
User level:
Community Specialist
Hi mashala,
Thanks for visiting the Apple Support Communities! It seems your Beats are disconnecting.
If the issue is only persisting with one audio source, then it sounds like there may be a hardware issue with the Bluetooth module of that device. Have you had a chance to try a different Bluetooth device with your iPhone 7 Plus to isolate the behavior?
If the issue persists after following the steps from the article below, and after updating iOS on your iPhone 7, then reach out to Apple Support for assistance:
- If you can't connect to your wireless Beats product - Apple Support
- Update your iPhone, iPad, or iPod touch - Apple Support
- Get Support
Kind regards.