hi, it doesn't works on my Mac

hi , I can't record my screen with shift command and 5

please help me

MacBook Pro 13″, macOS 10.12

Posted on Feb 16, 2021 1:55 AM

Top-ranking reply

Eau Rouge

Level 8

42,656 points

Posted on Feb 16, 2021 1:59 AM

If you are using a mac with an operating system of macOS High Sierra or older then

you cannot take screenshots using Shift- Command- 5, that shortcut only became

available with macOS Mojave and newer.

View in context

Similar questions

2 replies

Top-ranking reply

Eau Rouge

Level 8

42,656 points

Feb 16, 2021 1:59 AM in response to stellasir

If you are using a mac with an operating system of macOS High Sierra or older then

you cannot take screenshots using Shift- Command- 5, that shortcut only became

available with macOS Mojave and newer.

BobHarris

Level 9

56,819 points

Feb 16, 2021 2:52 PM in response to stellasir

You can record the screen using Applications -> QuickTime Player

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

hi, it doesn't works on my Mac

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up