"filter" fail message
To this 24 inch Early 2009 iMac, Mac OS X 10.11.6 El Capitan, I have connected, via USB port on the back of the iMac, an HP DeskJet 2132 All-In-One printer/scanner. Every time I print a document, I get this: "filter" fail - followed by a huge crash report that I send to Apple. This started 3 days ago. I chatted with an agent from Apple and he politely told me that my iMac was too old and that they did not tech them anymore. I have reset the printers, reloaded the drivers using HP's Easy Start app (that takes me to the correct driver for my printer)...nothing has worked. I have tried reseting CUPS using Terminal but I do not know what the password is. I tried using the password used to initially get into the iMac but that doesn't work. Suggestions?
iMac, 10.11