My mac is locked and there is no unlock button

my Mac lock itself and I don’t know why. Then I was instructed to go to www.icloud/find and click the unlock button. Apparently, there is no unlock button for this device , the screen also present a disabled lock button.

MacBook Air

Posted on Feb 16, 2021 4:02 AM

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Question marked as Top-ranking reply

Posted on Feb 18, 2021 10:48 AM

Greetings Yenha7,


We understand that your Mac is in Lost Mode, and we'd like to help. Begin by following the guidance found here, under the heading, "How do I unlock my Mac?":


If your Mac is lost or stolen


Take care.

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My mac is locked and there is no unlock button

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