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Please stop charging my card. I have not purchased anything please refund

please do not charge anything to my card. Cancel and refund to my account you have may account over drawn

iPhone SE, iOS 14

Posted on Feb 16, 2021 7:58 AM

Reply
Question marked as Apple recommended

Hello esamhope,


Read all the steps in this link -->

If you see ‘itunes.com/bill‘ or an unfamiliar charge on your bank, credit card, or debit statement - https://support.apple.com/HT201382


If neither you nor a family member (if applicable) has a record of this purchase and you only saw it on a statement for a card you alone control, contact your bank or card company about card fraud. Apple does not handle that.


If you now recognize this purchase and are asking for a refund then realize Apple's terms of purchase for most countries are effectively, "All Transactions are final" (check terms at: https://www.apple.com/legal/internet-services/itunes/us/terms.html ). Apple does refund on a case by case basis, but they can also refuse.


Read this document to 'Request a refund for apps or content that you bought from Apple' --> https://support.apple.com/HT204084


Click on this link to proceed to 'Report a Problem' for the form for requesting a refund --> https://reportaproblem.apple.com/?s=6


If a reporting a problem request is unsuccessful you can also try clicking here --> https://support.apple.com/choose-country-region/media-services Select your country, then a product.

Posted on Feb 16, 2021 8:00 AM

1 reply
Question marked as Apple recommended

Feb 16, 2021 8:00 AM in response to esamhope2

Hello esamhope,


Read all the steps in this link -->

If you see ‘itunes.com/bill‘ or an unfamiliar charge on your bank, credit card, or debit statement - https://support.apple.com/HT201382


If neither you nor a family member (if applicable) has a record of this purchase and you only saw it on a statement for a card you alone control, contact your bank or card company about card fraud. Apple does not handle that.


If you now recognize this purchase and are asking for a refund then realize Apple's terms of purchase for most countries are effectively, "All Transactions are final" (check terms at: https://www.apple.com/legal/internet-services/itunes/us/terms.html ). Apple does refund on a case by case basis, but they can also refuse.


Read this document to 'Request a refund for apps or content that you bought from Apple' --> https://support.apple.com/HT204084


Click on this link to proceed to 'Report a Problem' for the form for requesting a refund --> https://reportaproblem.apple.com/?s=6


If a reporting a problem request is unsuccessful you can also try clicking here --> https://support.apple.com/choose-country-region/media-services Select your country, then a product.

Please stop charging my card. I have not purchased anything please refund

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