I’ve been getting “the iTunes Store is unable to process purchases at this time”. For the entire week now. Tried all the suggestions to fix this but still doesn’t work. Any ideas? Granted, it’s an old IPad (A1395) which runs on IOS 9.3.5 but until now I had no problems...
iPad 2
Hello marthijs256,
It sounds like you are having issues connecting to the iTunes Store to complete a purchase. We know how important having a working iTunes Store app is for you, and you’re in the right place to find a resolution.
Here's a resource and steps that can help:
• If you can't connect to the App Store, iTunes Store, or other Apple services
Farewell!
Hi , I tried these options. Also logging out and in again, logging out, restarting and logging in again. Updating iOS isn’t possible, device is not compatible with higher than iOS 9. So still no connection and no updates... any other suggestions?
raina_b22,
Thanks for the additional information regarding your iTunes Store connection issues. For continued assistance, please reach out to our Apple phone support team via this link: Get Support.
All the best!
Without further actions this morning it worked again!
iTunes Store is unable to process purchases
