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Level 1

4 points

Netflix app cannot open

Hello!

I've got an issue with my new Apple TV. The thing is that I've just downloaded the Netflix app and when I open it the app just instantly shuts down.

I've reinstalled the app twice and the problem occur.

All other app I've downloaded works fine.

Can you please help me with this?

Thank in advance.

Joel Djerf.

Apple TV (4th generation)

Posted on Feb 16, 2021 8:20 AM

Best reply

Urquhart1244

Community+ 2024

Level 10

140,588 points

Posted on Feb 16, 2021 1:12 PM

It seems that the latest update of the Netflix app requires that the Apple TV system software is updated to the latest version tvOS. How to update your Apple TV - Apple Support

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Netflix app cannot open

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