You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
I received a cal from apple saying my iCloud is being hacked from South America and China , how is that possible if I was informed I was protected with apple products ?
iPhone XR, iOS 14
You are welcome.
Do note that the fact that you have an Apple device is 100% irrelevant. Those criminals making the calls have absolutely no idea what you have. They make 1000s of calls daily in the hopes of catching some unsuspecting victim.
Stay alert, stay safe.
You are welcome.
Do note that the fact that you have an Apple device is 100% irrelevant. Those criminals making the calls have absolutely no idea what you have. They make 1000s of calls daily in the hopes of catching some unsuspecting victim.
Stay alert, stay safe.
Apple does not make such calls.
All such calls are scams from criminals attempting to steal your personal and financial information. The callers will often use number spoofing to pretend they are calling from a legitimate business. The correct course of action is to ignore the calls or hang up on them, repeatedly if needed.
Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support
Thank you , I greatly appreciate it , I thought it was odd , when I did mentioned if this a scam they said no that I had to change both my Imei numbers and I kept questioning them and told them it didn’t sound right and when I asked where they are located they said California and asked for their number when I googled area code it didn’t match what they were saying and I hung up . This is my first time having an apple product
Greatly appreciate all information that you provided with the helpfulness of knowing and you providing clarity ! You just saved me from a scammer of informing they are not suppose to call . The next step is , am I to report to the police station ? Or is there a way to block all scammers to call me ?
Unfortunately, other than ignoring such calls, there is not much we can do. Blocking the numbers is very much a fools errand, as the callers can easily be pretending to call from any number. For future reference: do not interact with the the callers. If you can not ignore the call, hang up as soon as they start reciting their bogus nonsense.
Knowledge is power.
Yes, this is a common software used to allow them to access your computer. While the software does have legitimate uses, it is often the tool used by those criminals to access your computer, and then telling more lies about what they “found on your computer”. At that point they would try to sell you a software package, or plan to save the computer from certain disaster. All of which would be utter nonsense.
Please note as well the applications they said to down load was TeamViewer Quick Support
I received a call from apple support stating hackers are going into my iCloud
