How to stop zoom recordings from freezing MacBook Pro?

So my professors record and post the zoom lectures on BrightSpace and when I go back to rewatch them, my newly bought MacBook pro would skip a few times and then freeze. Even the Touch Bar is unresponsive. If I leave it be for a few minutes it will restart itself. If not, the only option is to hold the lock button to force it to shut down. Sometimes it doesn’t freeze, but will close the video and restart from the beginning. This only happens when rewatching the zoom recording, never during a live zoom class. please help, and thanks so much for your time.

MacBook

Posted on Feb 16, 2021 11:53 AM

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Feb 16, 2021 3:06 PM in response to roww17

roww17 wrote:

So my professors record and post the zoom lectures on BrightSpace and when I go back to rewatch them, my newly bought MacBook pro would skip a few times and then freeze. Even the Touch Bar is unresponsive. If I leave it be for a few minutes it will restart itself. If not, the only option is to hold the lock button to force it to shut down. Sometimes it doesn’t freeze, but will close the video and restart from the beginning. This only happens when rewatching the zoom recording, never during a live zoom class. please help, and thanks so much for your time.

Ask Zoom or look at their support site.

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How to stop zoom recordings from freezing MacBook Pro?

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