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Software Update

Hello, I need to update my computer but when I search "software updates" in my system preferences, it does not show up. I have IOS 10.11.6 and would like to have the most updated version, as I need to download something for school. and my IOS is not letting me do that.

MacBook Air 13″, OS X 10.11

Posted on Feb 16, 2021 1:10 PM

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Question marked as Best reply

Posted on Feb 16, 2021 1:30 PM

Find your mac in this list:

List of compatibility: Mac OS from 10.10 … - Apple Community


And see if you can install:

How to upgrade to macOS Big Sur - Apple Support


or if you can't update to that follow:

How to get old versions of macOS - Apple Support


Good luck!

2 replies

Feb 16, 2021 10:18 PM in response to josiecarey

System Preferences> Software Update is not an option for Mac OS X El Capitan 10.11, this option

only became available in macOS Mojave 10.14.x.


iOS is for iPads and iPhones, macs run on Mac OS X or macOS.


Installing a newer OS is called an upgrade.


Which OS you can upgrade to will be governed by which model and year your mac is.

Click on the  top left of your screen click on About This Mac to find out the year of your mac.


For older OS’s,


Open Safari and click on this link, 


How to get old versions of macOS – Apple Support

Go to Check Compatibility to see if your mac qualifies for the OS upgrade you want.

Then go to the Download OS section and click on the OS you want to install.


Before upgrading make a full back up of your Mac.


Check that third party apps you use have updates available for the new OS.

https://roaringapps.com

Check that your printers/ scanners etc have updated drivers and software available for the new OS.


Connect your mac to your router via cable rather than rely on WiFi.

Do not use your mac while it is downloading

and do not use any other devices that share the same internet connection.


If the App Store says ‘Open’ then it is detecting a previous download of the install app

go to the Applications folder locate Install macOS ******.app.

Move it to the Trash, empty the Trash.

Restart, click on the link again, the App Store should say ‘Get' or 'Download'.


If you want to or are able to install Big Sur, open Safari and click on the link below.

How to upgrade to macOS Big Sur - Apple Support


If you are considering upgrading to Catalina or Big Sur be warned they do not support 32bit apps.

Your Mac is probably running 32bit apps and these will need to be updated to 64bit apps,

some updates may be free, some may be paid. Use this app to discover which apps you have

are 32bit, https://www.stclairsoft.com/Go64/ then contact the developers of the software to see

if they are offering 64bit updates.

Software Update

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