Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iphone x screen is unresponsive

All of a sudden, my iphone x screen started to become unresponsive - now the screen is totally unresponsive.


Can anyone help me fix my iphone x unresponsive screen???


Thanks!

Posted on Feb 16, 2021 10:22 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 16, 2021 10:30 PM

(1) Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 


(2) If the above does not work then - Ensure that your screen protector is applied properly. Remove the case and ensure that that is not an issue.


(3) If that does not help Check on the following link to determine whether your iPhone X meets the requirements for the ➔ iPhone X Display Module Replacement Program


(4) If none of the above recommendations work then please have your iPhone X examined at the Apple Store or at an Authorized Service Center. If they are closed due to the pandemic then please  contact ➔ Apple Support


Axel F.



1 reply
Question marked as Top-ranking reply

Feb 16, 2021 10:30 PM in response to MTran916

(1) Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 


(2) If the above does not work then - Ensure that your screen protector is applied properly. Remove the case and ensure that that is not an issue.


(3) If that does not help Check on the following link to determine whether your iPhone X meets the requirements for the ➔ iPhone X Display Module Replacement Program


(4) If none of the above recommendations work then please have your iPhone X examined at the Apple Store or at an Authorized Service Center. If they are closed due to the pandemic then please  contact ➔ Apple Support


Axel F.



iphone x screen is unresponsive

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.