Apple Intelligence now features Image Playground, Genmoji, Writing Tools enhancements, seamless support for ChatGPT, and visual intelligence.

Apple Intelligence has also begun language expansion with localized English support for Australia, Canada, Ireland, New Zealand, South Africa, and the U.K. Learn more >

You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Files on external drive not visible

Using the new mac pro M1. When i connect my seagate external drive, some folders are showing as empty (file size 0kb) but when i connect the drive to windows, the files in that folder are still there

MacBook Pro 13″, macOS 11.1

Posted on Feb 16, 2021 11:20 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 27, 2021 1:40 AM

My external "Windows" drive is formatted with NTFS. When I connect to this PC with Finder (Go) all files and folders are visible and I can copy them to my M1 Mac Mini. Problem is that this goes very slow (20 Mb/s) and eventually results in time-outs on my Mac. So practically this does not work....


When I connect the drive to my Mac, it shows all main folders but some of them are empty (file size 0kb) and some of them show only a part of the files. I also notice other things:


  • Windows reports 365 GB used and Mac reports 364 GB used; not very alarming I think...
  • Windows counts 161.836 files and Mac reports 128.910; this seems worse...


I found this link and I am going to try the recommended driver... to be continued...

Similar questions

5 replies
Question marked as Top-ranking reply

Feb 27, 2021 1:40 AM in response to Hanzo18

My external "Windows" drive is formatted with NTFS. When I connect to this PC with Finder (Go) all files and folders are visible and I can copy them to my M1 Mac Mini. Problem is that this goes very slow (20 Mb/s) and eventually results in time-outs on my Mac. So practically this does not work....


When I connect the drive to my Mac, it shows all main folders but some of them are empty (file size 0kb) and some of them show only a part of the files. I also notice other things:


  • Windows reports 365 GB used and Mac reports 364 GB used; not very alarming I think...
  • Windows counts 161.836 files and Mac reports 128.910; this seems worse...


I found this link and I am going to try the recommended driver... to be continued...

Files on external drive not visible

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.