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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Hi I bought an iPhone 12pro max in January, and I noticed even when the brightness is to the full scale, the screen is still very dim. When out side by side to another iPhone, the contrast is significant. Can I return the phone and change a new one?
If the device is faulty then it can be returned for repair of replacement under warranty. The 14 day return is there so you can return for any reason, even changing your mind. It does not stop you getting issues resolved after 14 days under the warranty. Contact Apple Support and raise a case with them, you can send the iPhone in for them to examine and if needed repair or replace.
If the device is faulty then it can be returned for repair of replacement under warranty. The 14 day return is there so you can return for any reason, even changing your mind. It does not stop you getting issues resolved after 14 days under the warranty. Contact Apple Support and raise a case with them, you can send the iPhone in for them to examine and if needed repair or replace.
We are only users here. Apple do not reply in these forums. I suggest you make an appointment at an Apple Store if they are open. If not contact Apple by phone and ask for mail in support.
Returns are only in the first fourteen days from the purchase date.
Screen brightness
