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not getting real-time notifications on emails!

I am not able to get real-time notification on my emails. I have checked settings but still, the only time I get notifications is when I actually open my phone and open mail app. Please help!

iPhone XR, iOS 13

Posted on Feb 17, 2021 12:07 PM

Reply
1 reply

Feb 20, 2021 9:59 AM in response to Applequery1

Hello Applequery1,


We understand you're not receiving Mail notifications. We'd be happy to assist.


For this issue, we have a resource that should help: Use notifications on your iPhone, iPad, and iPod touch.


If the notification settings for your email are correct in Settings, we'd like you to check the Mail Fetch settings. You can find guidance on how to do this under "Check Mail Fetch and Notification settings" in If you can't receive email on your iPhone, iPad, or iPod touch.


If the issue continues, we'd like you to review your settings under Do Not Disturb: Use Do Not Disturb on your iPhone, iPad, and iPod touch.


Also, if your device is on Low Power Mode, this feature will disable Email Fetch. If this feature is being used, we'd recommend disabling and test if the issue continues. Use Low Power Mode to save battery life on your iPhone


Thanks for using Apple Support Communities. Have a good one!

not getting real-time notifications on emails!

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