Homepod and HomePod mini ambient sounds

Question

Homepod and HomePod mini ambient sounds

I updated to HomePod 14.5 and ambient sounds now only play for 10 to 30 seconds and then stop. The volume up/down icons stay lit like it's on, but no sound.

HomePod, 14

Posted on Feb 17, 2021 1:35 PM

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Answer 1

Eric--F

Community Specialist

Feb 20, 2021 11:08 AM in response to Community User

Hello zippy063,

Thank you for reaching out in Apple Support Communities. If we're understanding correctly, you're unable to hear sound from both your HomePod and a HomePod mini. We can help point you in the right direction.

To help troubleshoot this behavior, we recommend to follow the steps outlined in this helpful article: If HomePod isn't responding Following these steps may help.

Please keep us posted with the results.

Kind regards.

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Answer 2

Feb 20, 2021 3:03 PM in response to Eric--F

Thank you Eric, I can play everything else but Apple's 7 ambient sounds. I use white noise at night to help sleep. With the 14.5 iOS beta update all ambient sounds stopped working. I have found a work around by using an app on my iPad and then going into my control center and air playing the white noise thru the Music app.

I have sent feedback through Apple feedback and hoping there will be a fix soon.

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