I don't know my passcode and I can't do the recovery mode

You will need to describe step by step what you did for the recovery, and what happened at each step.

First make sure you did it correctly by following the process described:

https://support.apple.com/en-us/HT204306

See if this helps: https://support.apple.com/en-us/HT201263

Did you follow the instructions in the related article link at the top of the page.