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Early 2013 MacBook Pro Retina 15”

Bought the computer brand new from an Apple Store, had the store partition it and add Windows so I could run my Architecture Programs. Fast forward, tried to Factory Reset the computer myself and let a friend use it. It wouldn’t work for him. I have the computer back and can’t get it working right. About This Mac shows Software is OS X 10.8.5 . Click on Software Update for ITunes 12.4.3 and get 102 error. Try to sign into ITunes but need a Software Update. Someone help

MacBook Pro Retina

Posted on Feb 17, 2021 5:13 PM

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Question marked as Apple recommended
Morgauna wrote:

Bought the computer brand new from an Apple Store, had the store partition it and add Windows so I could run my Architecture Programs. Fast forward, tried to Factory Reset the computer myself and let a friend use it. It wouldn’t work for him. I have the computer back and can’t get it working right. About This Mac shows Software is OS X 10.8.5 . Click on Software Update for ITunes 12.4.3 and get 102 error. Try to sign into ITunes but need a Software Update. Someone help



Is this your preferred OS X (?) Seems woefully behind...



Update your software— the 2013 is quite capable run the latest macOS 11.2.1 Big Sur

Big Sur macOS 11.2.1

https://support.apple.com/macos


or anything in between:

older macOS installer backups on this server:

https://support.apple.com/en-gb/HT211683

(verify you are using the Safari browser to download/initiate the macOS links)



Posted on Feb 18, 2021 4:21 AM

2 replies
Question marked as Apple recommended

Feb 18, 2021 4:21 AM in response to Morgauna

Morgauna wrote:

Bought the computer brand new from an Apple Store, had the store partition it and add Windows so I could run my Architecture Programs. Fast forward, tried to Factory Reset the computer myself and let a friend use it. It wouldn’t work for him. I have the computer back and can’t get it working right. About This Mac shows Software is OS X 10.8.5 . Click on Software Update for ITunes 12.4.3 and get 102 error. Try to sign into ITunes but need a Software Update. Someone help



Is this your preferred OS X (?) Seems woefully behind...



Update your software— the 2013 is quite capable run the latest macOS 11.2.1 Big Sur

Big Sur macOS 11.2.1

https://support.apple.com/macos


or anything in between:

older macOS installer backups on this server:

https://support.apple.com/en-gb/HT211683

(verify you are using the Safari browser to download/initiate the macOS links)



Early 2013 MacBook Pro Retina 15”

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