iPad iOS software update

Update to iPadOS13 or later is not possible.

A first generation iPad Air, iPad mini2 and mini3 can only be updated to iOS 12.5.1. With iOS 12.5.1 installed, you will have one of these three models.

Apple ended major update support for these models of iPad in September 2019 - although they since continue to received “point” security updates. These devices cannot be updated to iPadOS 13 (or any later major versions of iPadOS) as the internal hardware does not meet the minimum technical requirements (CPU and RAM) for newer versions of iOS/iPadOS.

Some App developers have dropped support for iOS versions preceding iOS 13.x for technical reasons (often because APIs or software libraries upon which they rely have been updated in the new version of iPadOS, making their App incompatible with earlier versions). 

Whilst many App titles remain compatible with your iPad, if you want or need to access to Apps requiring the most recent versions of iOS, you’ll need to consider replacement of your iPad with a newer or current model that supports iPadOS14.

Sorry, I appreciate that this may not be what you were hoping to learn.

I hope this information provides helpful clarity as to your available options - and the limitations of your existing iPad Air.

If yours is the original iPad Air, it cannot be updated beyond iOS 12.x.x.x. It does not have the components necessary to run later software.