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Reset a Password

I have an old iPad device that had been off for 10 years and we turned it on. We are trying to get rid off the iCloud we have in that iPad to be able to make a new one but we can’t remember the password. How can i reset the iPad so i can make a new icloud?

Posted on Feb 17, 2021 9:59 PM

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Question marked as Best reply

Posted on Feb 17, 2021 11:17 PM

the activation lock is not really on

the ipad it's a theft protection measure on apples servers

 

it needs to be removed

How to remove Activation Lock - Apple Support


if you don't know your appleID

Recover Your Apple ID - Apple


if that does not help you then you

need the assistance of apple


Get Support (apple.com) and or Genius Bar Reservation and Apple

Support Options - Apple

1 reply
Question marked as Best reply

Feb 17, 2021 11:17 PM in response to mariii_anna

the activation lock is not really on

the ipad it's a theft protection measure on apples servers

 

it needs to be removed

How to remove Activation Lock - Apple Support


if you don't know your appleID

Recover Your Apple ID - Apple


if that does not help you then you

need the assistance of apple


Get Support (apple.com) and or Genius Bar Reservation and Apple

Support Options - Apple

Reset a Password

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