Why won’t it let me create a new Apple ID

my brother got an iPhone X and where trying to orginise his Apple ID we put in his name and last name and then I go to put his date of birth and click continue and it says invalid date of birth what does this mean

iPhone X

Posted on Feb 17, 2021 11:33 PM

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Question marked as Top-ranking reply

Posted on Feb 20, 2021 4:04 PM

Hi there elyse133,


Thanks for using Apple Support Communities. It sounds like you need help creating an Apple ID for your brother. Since this issue is happening only after entering his birthdate, is your brother perhaps under 13? If so, he would need to have a child account created instead. Learn how here: Help your child set up an iPhone, iPad, or iPod touch.


We hope this helps!

1 reply
Question marked as Top-ranking reply

Feb 20, 2021 4:04 PM in response to elyse133

Hi there elyse133,


Thanks for using Apple Support Communities. It sounds like you need help creating an Apple ID for your brother. Since this issue is happening only after entering his birthdate, is your brother perhaps under 13? If so, he would need to have a child account created instead. Learn how here: Help your child set up an iPhone, iPad, or iPod touch.


We hope this helps!

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Why won’t it let me create a new Apple ID

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