iPad disabled connect to iTunes

Hi ! My iPad is disabled because my son entered the passcode many times wrongly.

I remember the passcode is there any way to open the iPad again without loosing my data. I don’t remember when I last packed up my iPad.

it is a mini iPad



[Image Edited by Moderator to Remove Serial Number]

Posted on Feb 18, 2021 12:35 AM

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Question marked as Top-ranking reply

Posted on Feb 18, 2021 1:15 AM

With the iPad indicating that it is disabled, all locally stored data has already been lost. iOS/iPadOS use an encrypted filesystem; when disabled due to multiple failure to enter the correct passcode, the encryption keys to access the encrypted data are destroyed.


If your iPad is disabled, or you have forgotten your iPad passcode, you have no alternative other than to follow this process:

If you’ve forgotten the passcode on your iPad, or your iPad is disabled – Apple Support


You’ll need access to either a PC (with iTunes installed) or a Mac (with iTunes or Finder - as appropriate for the installed version of MacOS). Upon conclusion of the process, data can be restored from your iCloud or iTunes backup.


You’ll also need your AppleID and associated password. If these have also been forgotten, they can be recovered here:

https://iforgot.apple.com


To recover your credentials, you’ll need access to one of the following:

  • Your primary email address mailbox that corresponds with your AppleID
  • Any of the secondary/recovery email addresses that should be configured for your AppleID account
  • Any of the trusted telephone numbers (fixed line or Cellular/Mobile) that are associated with your AppleID


Unless you AppleID account has not been fully/correctly configured, or has been seriously neglected, recovery of the AppleID and password should not be difficult.


More information about recovery of your AppleID:

If you forgot your Apple ID - Apple Support


More information about recovery of your AppleID password:

If you forgot your Apple ID password - Apple Support


When you recover access to your credentials, you would be well advised to log-in to your AppleID account from a web browser - and verify/update any email addresses and trusted telephone numbers:

https://appleid.apple.com


1 reply
Question marked as Top-ranking reply

Feb 18, 2021 1:15 AM in response to Maibekheit

With the iPad indicating that it is disabled, all locally stored data has already been lost. iOS/iPadOS use an encrypted filesystem; when disabled due to multiple failure to enter the correct passcode, the encryption keys to access the encrypted data are destroyed.


If your iPad is disabled, or you have forgotten your iPad passcode, you have no alternative other than to follow this process:

If you’ve forgotten the passcode on your iPad, or your iPad is disabled – Apple Support


You’ll need access to either a PC (with iTunes installed) or a Mac (with iTunes or Finder - as appropriate for the installed version of MacOS). Upon conclusion of the process, data can be restored from your iCloud or iTunes backup.


You’ll also need your AppleID and associated password. If these have also been forgotten, they can be recovered here:

https://iforgot.apple.com


To recover your credentials, you’ll need access to one of the following:

  • Your primary email address mailbox that corresponds with your AppleID
  • Any of the secondary/recovery email addresses that should be configured for your AppleID account
  • Any of the trusted telephone numbers (fixed line or Cellular/Mobile) that are associated with your AppleID


Unless you AppleID account has not been fully/correctly configured, or has been seriously neglected, recovery of the AppleID and password should not be difficult.


More information about recovery of your AppleID:

If you forgot your Apple ID - Apple Support


More information about recovery of your AppleID password:

If you forgot your Apple ID password - Apple Support


When you recover access to your credentials, you would be well advised to log-in to your AppleID account from a web browser - and verify/update any email addresses and trusted telephone numbers:

https://appleid.apple.com


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iPad disabled connect to iTunes

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