My trusted phone number is wrong
I can’t get onto my Apple ID as my trusted phone number is wrong and I can’t change it as I can’t get on as I can’t get the variation code. How can I change it or get onto it?
thanks
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Hello sophieef,
Read this article Two-factor authentication for Apple ID - Apple Support thoroughly. Various sections contain information that is key to you being able to set up and use a different telephone to get a verification code you can use.
"If your iPhone is your only trusted device and it is missing or damaged, you will be unable to receive verification codes required to access your account."
Read the sections about:
- Trusted phone numbers
- Manage your account > Keep your trusted numbers up to date and add a phone number.
- What if I can't access a trusted device or didn't receive a verification code?
And if necessary:
- If I can't sign in, how do I regain access to my account?
Sign into your account at https://appleid.apple.com/ and add your new number, then sign out of iCloud and back in again on your devices.
Get a verification code and sign in with two-factor authentication - https://support.apple.com/HT204974