I cant connect to an external display

I cant connect to an external 4k display with my macbook pro 16 inch. Nothing wrong with the display as it works with other laptops.


Connection via HDMi to apple thunderbolt adapter.

MacBook Pro 16″, macOS 11.2

Posted on Feb 18, 2021 9:29 AM

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Question marked as Top-ranking reply

Posted on Feb 18, 2021 10:14 AM

If this is your adapter, check to be sure you have the model that could do 4K:


https://support.apple.com/en-us/HT207806


The cables you want for HDMI-only Monitors (higher resolutions than 720p TV sets) are marked as Certified with an anti-counterfeiting tag and are labeled:


"Premium High Speed HDMI cable" or that + "with Ethernet"  --OR--


"Ultra High Speed HDMI cable" or that + "48G"


4 replies
Question marked as Top-ranking reply

Feb 18, 2021 10:14 AM in response to suttus

If this is your adapter, check to be sure you have the model that could do 4K:


https://support.apple.com/en-us/HT207806


The cables you want for HDMI-only Monitors (higher resolutions than 720p TV sets) are marked as Certified with an anti-counterfeiting tag and are labeled:


"Premium High Speed HDMI cable" or that + "with Ethernet"  --OR--


"Ultra High Speed HDMI cable" or that + "48G"


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I cant connect to an external display

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