Someone from apple is calling me about my stuff may be hacked. But I’m not to sure if the is a actual hack or not. They are trying to screen record me and asking for my personal information on the screen

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Someone from apple is calling me about my stuff may be hacked. But I’m not to sure if the is a actual hack or not. They are trying to screen record me and asking for my personal information on the screen

someone is calling saying they are from apple support. It’s kinda scary cause idk if they are hacker or not. He had me download a team app for him to screen record everything that I was doing. I’ve never been through this so I’m not sure why to do. He said that my stuff was being hacked but I’m not sure

iPhone XR, iOS 14

Posted on Feb 18, 2021 1:11 PM

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stedman1

Community+ 2024

Level 10

257,298 points

Feb 18, 2021 1:12 PM in response to shamyra2114

Apple does not make such calls.

All such calls are scams from criminals attempting to steal your personal and financial information. The callers will often use number spoofing to pretend they are calling from a legitimate business. The correct course of action is to ignore the calls or hang up on them, repeatedly if needed.

Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

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Someone from apple is calling me about my stuff may be hacked. But I’m not to sure if the is a actual hack or not. They are trying to screen record me and asking for my personal information on the screen

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