Why has my account been disabled in the app and iTunes
Why am I getting this message how do I fix it?
iPhone 11 Pro Max, iOS 13
Question marked as
Hello saundra,
Apple Support is the only one who can fix this for you. Click on this direct link for this specific issue → https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362
Ref.: If you see a message that says "Your account has been disabled in the App Store and iTunes" - https://support.apple.com/HT208856
We are Apple product users just like you and do not know why other than Apple saying "there might be a problem with the payment method that you have on file."