Why has my account been disabled in the app and iTunes
Why am I getting this message how do I fix it?
iPhone 11 Pro Max, iOS 13
Question marked as
Top-ranking reply
Hello saundra,
Apple Support is the only one who can fix this for you. Click on this direct link for this specific issue → https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362
Ref.: If you see a message that says "Your account has been disabled in the App Store and iTunes" - https://support.apple.com/HT208856
We are Apple product users just like you and do not know why other than Apple saying "there might be a problem with the payment method that you have on file."