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Level 1

4 points

hi my iphone xr is dead like on black screen for 3 days ive charged it and it wouldnt turn on what do i do

what do i do if my iphone xr is on black screen of death

iPhone XR, iOS 14

Posted on Feb 18, 2021 9:21 PM

Top-ranking reply

Level 10

149,568 points

Posted on Feb 19, 2021 7:36 AM

(1) Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

Press and quickly release Volume UP button
Press and quickly release Volume DOWN button
Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF).

(2) If the above does not work then - Follow the instructions in this article by Apple ➔ If your iPhone is Non-Responsive or Frozen and see if that helps.

Axel F.

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