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User profile for user: AlisonOD
AlisonOD Author
User level: Level 1
4 points

Dropping Calls ISO 14.4

Since my software upgraded my phone drops calls every time I speak to someone. Its very frustrating since I am working from home and I am starting to look unprofessional. Even one of my clients told me to go and buy a new phone. I have checked with EE and they cannot see a problem. Its dropping even when I have full bars on my signal strength. Apparently I start to sound like a darlek and then pop, phone cuts out.


Has anyone else had this problem? I need a quick resolve to this.


Can someone suggest anything, I have tried wifi calling but the phone still cuts out.


Posted on Feb 19, 2021 3:18 AM

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User profile for user: SravanKrA
SravanKrA
Community+ 2024
User level: Level 10
411,860 points

Posted on Feb 19, 2021 5:11 AM

This seems like your carrier issue, Contact your Carrier (Cellular Service Provider) The agency who issued the SIM to you.


Call Failed or Dropped Calls / Disconnecting

In telecommunications, a dropped-call / Auto Disconnecting Calls / Call-Failed Muted conversation are mainly due to technical reasons / fault at the carrier's end. At times the calls are cut off before the speaking parties had finished their conversation and before one of them had hung up (dropped calls or Call Failed or Auto Disconnection or muted calls).


Few Reasons Your device Keeps Muting / Dropping / Disconnecting Calls or encounter Call Failed.

  • Your Signal Is Weak.
  • It's Raining (Cats & Dog)
  • The Cell Tower Is Overloaded / Heavy Traffic (Telecommunication)
  • You've Misunderstood Your Signal Strength
  • You are moving and the signal weakens while changing from one tower to another


Options Are...


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User profile for user: SravanKrA
SravanKrA
Community+ 2024
User level: Level 10
411,860 points

Feb 19, 2021 5:11 AM in response to AlisonOD

This seems like your carrier issue, Contact your Carrier (Cellular Service Provider) The agency who issued the SIM to you.


Call Failed or Dropped Calls / Disconnecting

In telecommunications, a dropped-call / Auto Disconnecting Calls / Call-Failed Muted conversation are mainly due to technical reasons / fault at the carrier's end. At times the calls are cut off before the speaking parties had finished their conversation and before one of them had hung up (dropped calls or Call Failed or Auto Disconnection or muted calls).


Few Reasons Your device Keeps Muting / Dropping / Disconnecting Calls or encounter Call Failed.

  • Your Signal Is Weak.
  • It's Raining (Cats & Dog)
  • The Cell Tower Is Overloaded / Heavy Traffic (Telecommunication)
  • You've Misunderstood Your Signal Strength
  • You are moving and the signal weakens while changing from one tower to another


Options Are...


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Dropping Calls ISO 14.4

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