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Camera does not work

Hey there,


I have a MacBook Air 2018 and the camera is not working. I bought it refurbished from Apple in 2019 and it worked. What can I do?



MacBook Air 13″, macOS 11.0

Posted on Feb 19, 2021 6:49 AM

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Question marked as Top-ranking reply

Posted on Feb 19, 2021 6:57 AM

Start with the SMC Reset and perform it 3 times in a row - restart and Test. If, No - do a NVRAM Reset restart and Test. If No, restart in Safe Mode - Shift - immediately at startup. It will do a Repair Disk, clear cache files and Only load Apple Software - loads slowly - Normal - Test. If still No, time for Repairs at Apple Authorized Dealer. Do Not use any other place. Have seen too many cut corners and have a Brick afterwards.

1 reply
Question marked as Top-ranking reply

Feb 19, 2021 6:57 AM in response to Happysurfer

Start with the SMC Reset and perform it 3 times in a row - restart and Test. If, No - do a NVRAM Reset restart and Test. If No, restart in Safe Mode - Shift - immediately at startup. It will do a Repair Disk, clear cache files and Only load Apple Software - loads slowly - Normal - Test. If still No, time for Repairs at Apple Authorized Dealer. Do Not use any other place. Have seen too many cut corners and have a Brick afterwards.

Camera does not work

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