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FaceTime doesn’t work on my iPhone

The FaceTime doesn’t work on my phone and I don’t know what to do



[Re-Titled by Moderator]

Posted on Feb 19, 2021 7:50 AM

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Question marked as Top-ranking reply

Posted on Feb 19, 2021 8:51 AM

maram310 wrote:

The FaceTime doesn’t work on my phone and I don’t know what to do

See if you can fix "doesn't work" by clicking here If you can't make a FaceTime call on your iPhone, iPad, or iPod touch - Apple Support

4 replies

Mar 6, 2021 5:39 AM in response to razmee209

I am having this same issue. I was on facetime and it kept giving me the "poor connection" message and not displaying the video or would be a black screen. I noticed I had a software update and figured that could have been the issue but even after completing the software update the same thing is happening. I did a network reset as another website mentioned because both parties on the facetime call checked our connections and it helped for a little while although the poor connection message continues to appear off and on now. This started last night and I just did the network reset for time reference.

FaceTime doesn’t work on my iPhone

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