ipad stuck on apple sign and can't do anything.

My ipad is stuck on white apple logo screen. I've tried turning it off, holding the power and home button and it comes right back on to the apple logo screen. Any other suggestions?

iPad, iPadOS 14

Posted on Feb 19, 2021 10:36 AM

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2 replies

Feb 19, 2021 10:39 AM in response to cathie273

If iPad isn’t responding, do one of the following:


  • On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On other iPad models: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.




If iPad still doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won’t turn on or is frozen.

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ipad stuck on apple sign and can't do anything.

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