The phone turned off on its own and has been stuck on the apple logo for hours. it goes black every once in awhile then comes back on with the apple logo. We tried a factory reset and it didn’t work. It also doesn’t show up when plugged into a mac.
iPhone XR
Hello 1fish2fishredfish,
Welcome to Apple Support Communities!
If we understand your post correctly, your iPhone is stuck on the Apple logo and it goes black every once in a while. We're happy to help!
Below is an article that will provide help for when your is stuck on the Apple logo.
If your iPhone is stuck on the Apple logo
If you're still having issues we recommend contacting Apple Support directly.
Thank you for using Apple Support Communities.
Take care!
Factory reset didn’t work.
