You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Alert on my phone telling me it has been infected and I have 1 minute to down load malware to clear it

What do I do? Am I being hacked?


iPhone SE, iOS 14

Posted on Feb 19, 2021 5:49 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 19, 2021 5:51 PM

Assuming this is via a web site: close the offending page and avoid sites that are involved in such bogus advertising tactics. All such messages are scams from criminals 100% of the time. Never, never, never download anything based on a popup message.


Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support

3 replies
Question marked as Top-ranking reply

Feb 19, 2021 5:51 PM in response to pearlbetsy

Assuming this is via a web site: close the offending page and avoid sites that are involved in such bogus advertising tactics. All such messages are scams from criminals 100% of the time. Never, never, never download anything based on a popup message.


Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support

Alert on my phone telling me it has been infected and I have 1 minute to down load malware to clear it

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.