Newsroom Update

The redesigned iPad Air and new iPad Pro with Apple silicon are now available. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Ipad mini 2 iOS version 9.3.6 not updating

I have an IPad Mini 2 (Model # MD543AE/A), I restored it to it's factory settings but now the iOS version is 9.3.6 and says it's up to date. How can I update the iOS? I tried the "press and hold the home and power buttons while cable connected to itunes" but it doesn't work, all it did was restart my ipad. are there any other way? Thank you.

iPad mini, iOS 9

Posted on Feb 19, 2021 9:59 PM

Reply
Question marked as Best reply

Posted on Feb 19, 2021 10:02 PM

That's a first generation iPad mini, not a second. It isn't capable of 10 or above.


(192704)

2 replies

Ipad mini 2 iOS version 9.3.6 not updating

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.