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Level 1

4 points

iPhone frozen

My iPhone is frozen on a black screen with just the apple logo. I have tried restarting it and I tried connecting it to my computer but nothing is working... what should I do?

iPhone 8

Posted on Feb 20, 2021 5:29 AM

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Axel Foley

Level 10

148,800 points

Posted on Feb 20, 2021 5:32 AM

Follow the instructions in this article by Apple ➔ If your iPhone is Non-Responsive or Frozen and see if that helps.

Axel F.

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iPhone frozen

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