Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPhone screen locked on “slide to power off” and won’t respond to touch so I cannot locate model # to give you.

iPhone screen is locked on “slide to power off” screen and won’t respond to touch.

iPhone 11, iOS 14

Posted on Feb 20, 2021 8:42 AM

Reply
Question marked as Best reply

Posted on Feb 20, 2021 8:45 AM

(1) Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 


(2)  If the above does not work then - Follow the instructions in this article by Apple ➔ If your iPhone is Non-Responsive or Frozen and see if that helps.


Axel F.

1 reply
Question marked as Best reply

Feb 20, 2021 8:45 AM in response to Judiems

(1) Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 


(2)  If the above does not work then - Follow the instructions in this article by Apple ➔ If your iPhone is Non-Responsive or Frozen and see if that helps.


Axel F.

iPhone screen locked on “slide to power off” and won’t respond to touch so I cannot locate model # to give you.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.