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Storage

Others in iPhone storage is 57gbs even after factory reset through the iTunes ! What to do ???

iPhone 6s Plus, iOS 14

Posted on Feb 20, 2021 10:34 AM

Reply
1 reply

Feb 22, 2021 2:56 PM in response to furqan07

Hey there furqan07,


We understand you're seeing over 57 GB in the Other storage section of your iPhone. We'll be happy to help.


The best step for this will be to make sure your device is fully up-to-date. The latest version is iOS 14.4. You can update with the steps here: If you need more space for an update


However, if that does not fix the issue, it would be best to reach out to Apple Support directly. Use this link: Get Support


Cheers!

Storage

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