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Cant sign into old icloud account

I previously got a new phone and a new number and I cannot get into my old iCloud account without it sending a code to the old phone number

iPhone 6 Plus

Posted on Feb 20, 2021 12:21 PM

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Posted on Feb 20, 2021 1:34 PM

If you can’t sign in, access a trusted device, reset your password, or receive verification codes, you can request account recovery to regain access to your account. Account recovery is an automatic process designed to get you back in to your account as quickly as possible while denying access to anyone who might be pretending to be you. It might take a few days—or longer—depending on what specific account information you can provide to verify your identity.

If you generated a recovery key, you can use your recovery key to regain access to your account instead. Learn more about using a recovery key.


For more info, see:

Two-factor authentication for Apple ID - Apple Support


1 reply
Question marked as Best reply

Feb 20, 2021 1:34 PM in response to tayhchon

If you can’t sign in, access a trusted device, reset your password, or receive verification codes, you can request account recovery to regain access to your account. Account recovery is an automatic process designed to get you back in to your account as quickly as possible while denying access to anyone who might be pretending to be you. It might take a few days—or longer—depending on what specific account information you can provide to verify your identity.

If you generated a recovery key, you can use your recovery key to regain access to your account instead. Learn more about using a recovery key.


For more info, see:

Two-factor authentication for Apple ID - Apple Support


Cant sign into old icloud account

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