I need to cancel a subscription and there is no "Subscriptions" category under my name and Apple ID. Could a problem have occurred with the last Software version update, 12.5.1? I have previously been able to cancel subscriptions,
iPhone 6 Plus, iOS 12
Hello MyHelp2,
Please read this link to learn "How to cancel a subscription from Apple" on a device --> https://support.apple.com/HT202039 or go straight to this link to do this in a web browser --> https://apple.co/2Th4vqI
Note:
• "If you don’t see Cancel Subscription, then the subscription is already canceled and won't renew." The "Expires on" date means the current subscription will just run until then.
• Deleting an app does not cancel a subscription.
• If you don’t cancel trials more than 24 hours before your renewal date, your subscription might renew.
"If the subscription that you want to cancel is not listed", click here --> https://support.apple.com/HT212052
If you still can't find a subscription, contact Apple Support using the link at the end of the support article.
If you still have problems:
Report A Problem; click here --> https://reportaproblem.apple.com/?s=6
Or click here --> https://support.apple.com/choose-country-region/media-services Select your country, then a product.
Hello MyHelp2,
Please read this link to learn "How to cancel a subscription from Apple" on a device --> https://support.apple.com/HT202039 or go straight to this link to do this in a web browser --> https://apple.co/2Th4vqI
Note:
• "If you don’t see Cancel Subscription, then the subscription is already canceled and won't renew." The "Expires on" date means the current subscription will just run until then.
• Deleting an app does not cancel a subscription.
• If you don’t cancel trials more than 24 hours before your renewal date, your subscription might renew.
"If the subscription that you want to cancel is not listed", click here --> https://support.apple.com/HT212052
If you still can't find a subscription, contact Apple Support using the link at the end of the support article.
If you still have problems:
Report A Problem; click here --> https://reportaproblem.apple.com/?s=6
Or click here --> https://support.apple.com/choose-country-region/media-services Select your country, then a product.
That usually means you don't have any subscriptions directly from Apple. If it is a subscription from a third party app, you will have to contact that app developer.
Get help with subscriptions not billed through Apple – Apple Support
The Report a Problem link took me to my subscriptions and I was able to cancel there. Something strange under Settings on my phone. Subscriptions category is not listed. It should be there even if I have no subscriptions. Thanks for your help!
If something is missing that you think should be there, check your Screen Time settings.
Cancelling subscriptions on my iPhone 6 Plus
