Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Verification Required

I cannot purchase or download any apps from apple because I keep getting this verification notice with my

personal info but nothing happens.

iPhone 12, iOS 14

Posted on Feb 20, 2021 5:49 PM

Reply
Question marked as Best reply

Posted on Feb 20, 2021 7:51 PM

Hello Mariposa,


Tap "Continue" and enter valid payment information if required. If there's problems doing this:

Tap Settings > [your name at the top] > Media & Purchases > View Account > Review Apple ID.


More things to try in this 2018 post by Urquhart1244 marked Apple Recommended:

https://discussions.apple.com/thread/8434425?answerId=33542414022#33542414022

1 reply
Question marked as Best reply

Feb 20, 2021 7:51 PM in response to Mariposa1513

Hello Mariposa,


Tap "Continue" and enter valid payment information if required. If there's problems doing this:

Tap Settings > [your name at the top] > Media & Purchases > View Account > Review Apple ID.


More things to try in this 2018 post by Urquhart1244 marked Apple Recommended:

https://discussions.apple.com/thread/8434425?answerId=33542414022#33542414022

Verification Required

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.