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App Store doesn't work on Mojave installed from scratch.

Try do download application.

  1. Loged in to AppStore
  2. Press Get / Install - circle spins forever - nothing is happened.


Already have read all forums and tried that solutions.

Nothing helps.

Reinstalled Mojave from scratch - AppStore doesn't work. Same as before.

Please help.

Posted on Feb 21, 2021 5:17 AM

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Question marked as Best answer

With App Store running, make sure you kill this process. Once killed, the download should function.

Posted on Feb 22, 2021 5:38 AM

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31 replies

Feb 21, 2021 7:58 AM in response to Genai

Something broke on Apple's backend. It's affecting almost every Mojave install, even those that haven't updated to Safari 14.0.3 or SU2021-002. You can work around it temporarily by killing the AppStoreagent process, then downloading again. Be advised that once you close the App Store, it will revert back to being unusable until you kill that process again.

Feb 26, 2021 12:21 AM in response to MacMom

pretty complicated sequence, that is working for me


  1. start appstore and try download - it shouldn't go



2 start Activity Monitor and kill appstorearent one time.



3 after you have to see second copy appstoreagent running (don't kill it)


4 press download again

wait up to a few minutes







Download should start


App Store doesn't work on Mojave installed from scratch.

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