refund
Hi, so my request for a refund got approved but I haven't got the refund yet? It says "Refunded" but it's not on my bank account. What do I do?
iPhone 6, iOS 12
You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Hi, so my request for a refund got approved but I haven't got the refund yet? It says "Refunded" but it's not on my bank account. What do I do?
iPhone 6, iOS 12
Hello Shahinn,
After you request a refund, you'll receive an email update within 48 hours as to whether you have been granted a refund. If your request is granted, the time it takes for the money to appear on your account or statement depends on the payment method. Refunds go back to the method used to make the payment originally.
- Store credit: 48 hours
- Mobile phone billing: Up to 60 days
- Other payment methods: Up to 30 days for it to appear on a statement.
You can also sign into https://reportaproblem.apple.com to check if the status of your item is "Refunded".
Ref.: How long refunds from the App Store or other Apple services take - https://support.apple.com/HT210904
If you need to contact Apple about this, click on this link --> https://support.apple.com/choose-country-region/media-services and choose a path that gets assistance from iTunes Store staff.
Hello Shahinn,
After you request a refund, you'll receive an email update within 48 hours as to whether you have been granted a refund. If your request is granted, the time it takes for the money to appear on your account or statement depends on the payment method. Refunds go back to the method used to make the payment originally.
- Store credit: 48 hours
- Mobile phone billing: Up to 60 days
- Other payment methods: Up to 30 days for it to appear on a statement.
You can also sign into https://reportaproblem.apple.com to check if the status of your item is "Refunded".
Ref.: How long refunds from the App Store or other Apple services take - https://support.apple.com/HT210904
If you need to contact Apple about this, click on this link --> https://support.apple.com/choose-country-region/media-services and choose a path that gets assistance from iTunes Store staff.
Correct, since you only got the notice yesterday. Depening upon how you paid it may take a day to 29 days for you to see the money.
The status is "Refunded" but I haven't gotten my money back.
refund