My Iphone 11 has a black screen with the apple symbol. And has been this way since Saturday evening
How can I get it to turn on
iPhone 11
Question marked as
User profile for user:
jdo_apple
User level:
Community Specialist
Hello SherScharp46,
Thank you for using Apple Support Communities. It sounds like your iPhone 11 only starts up to the Apple logo, that would prompt us to seek a solution, as well. We'll do our best to assist with this.
If you only see the Apple logo and it doesn't continue to start up properly, try the following:
- Use the steps specific to your model here: If your iPhone, iPad, or iPod touch won't turn on or is frozen
- If you do start up past the Apple logo now, check for any updates after backing up anything important; then get up to date: Update your iPhone, iPad, or iPod touch
Should it continue to only boot to the Apple logo, then you'd want to Contact Apple Support
Wishing you the best, take care!