Apple TV 4K is in "Recovery Mode" after several Restart attempts.

Apple TV 4K is in "Recovery Mode". Light is alternating flashing twice, brief pause, then flashing twice, etc. Screen offers two options: Restart or Restart All Settings. Several "Restarts", no success. Don't want to go back to factory settings unless no other option.

Apple TV 4K

Posted on Feb 22, 2021 10:55 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 24, 2021 10:24 AM

Several "Restarts", no success.
Don't want to go back to factory settings unless no other option.

If a restart doesn’t bring it back to normal operation, then you will have to reset all settings.

If even that doesn’t bring it back, then Apple TV 4K users will have to contact Apple Support for a restore, as users can’t restore this model externally (through a computer).

2 replies
Question marked as Top-ranking reply

Feb 24, 2021 10:24 AM in response to bobbychuckTX

Several "Restarts", no success.
Don't want to go back to factory settings unless no other option.

If a restart doesn’t bring it back to normal operation, then you will have to reset all settings.

If even that doesn’t bring it back, then Apple TV 4K users will have to contact Apple Support for a restore, as users can’t restore this model externally (through a computer).

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Apple TV 4K is in "Recovery Mode" after several Restart attempts.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.