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My Powerbeats Pro wireless ear buds don't charge when the case is closed. I just realized they're charging only when the case is open. This has been very frustrating as each time I go to use them, they're dead.
Any ideas on how to get them to charge with the case closed?
Greetings Thunder_,
Thanks for visiting the Apple Support Communities! It seems your Beats aren't charging as expected.
Test after resetting the Beats, and reach out to Apple Support if the issue persists:
Kind regards.
Powerbeats Pro Wireless ONLY charging when case is open
