Please can i get a link to follow and deregister my sim from my iphone Xs max?i gave the iphone to my sister while i now use 12 pro max. She cant use it yet because it kept saying invalid sim. I have removed the iphone from my iphone list on icloud

I want to know if I can get a link to help me deactivate my service provider from my previous iphone because i sold it to my sister and she cant access the phone as it kept saying invalid sim.

iPhone XS Max

Posted on Feb 22, 2021 7:27 PM

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Question marked as Top-ranking reply

Posted on Feb 22, 2021 7:38 PM

You cannot de-register a SIM card or a service provider from an iPhone.

Here is what is happening. You gave your iPhone Xs Max to your sister. Your sister is probably using a different carrier than what you did when you had the iPhone Xs Max. That iPhone is probably locked to your carrier. When your sister installed her SIM card (from a different carrier) then she got the "Invalid SIM" error.

If you agree with my assessment above then what you need to do is call your carrier and ask them to unlock your iPhone Xs Max. If the carrier unlocks it then your sister can use it with her carrier. You have already removed it from your Apple ID which is a good thing because your sister will not have any issues during Activation.


Axel F.

1 reply
Question marked as Top-ranking reply

Feb 22, 2021 7:38 PM in response to Henryaniagor

You cannot de-register a SIM card or a service provider from an iPhone.

Here is what is happening. You gave your iPhone Xs Max to your sister. Your sister is probably using a different carrier than what you did when you had the iPhone Xs Max. That iPhone is probably locked to your carrier. When your sister installed her SIM card (from a different carrier) then she got the "Invalid SIM" error.

If you agree with my assessment above then what you need to do is call your carrier and ask them to unlock your iPhone Xs Max. If the carrier unlocks it then your sister can use it with her carrier. You have already removed it from your Apple ID which is a good thing because your sister will not have any issues during Activation.


Axel F.

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Please can i get a link to follow and deregister my sim from my iphone Xs max?i gave the iphone to my sister while i now use 12 pro max. She cant use it yet because it kept saying invalid sim. I have removed the iphone from my iphone list on icloud

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