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Apple store

The apple store is not working properly.. I can’t download I can’t update..I don’t one reason why

iPhone 6 Plus, iOS 12

Posted on Feb 23, 2021 1:34 AM

Top-ranking reply

Limnos

Level 10

418,819 points

Posted on Feb 23, 2021 12:29 PM

Hello JamesBrownBrian,

Apple Support is the only one who can fix this for you. Click on this direct link for this specific issue → https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362

Ref.: If you see a message that says "Your account has been disabled in the App Store and iTunes" - https://support.apple.com/HT208856

We are Apple product users just like you and do not know why you received this message other than Apple saying "there might be a problem with the payment method that you have on file."

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Apple store

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