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Cannot log into Messages on Big Sur

Hi All,


I am not able to log into Messages on Big Sur on the Macbook Air M1. When I use my iCloud username and password, first an "Unexpected Error Occurred" message comes up, then when I enter the password again, the Messages keeps loading until I Force Close it.


I was able to use Messages on my old Intel Macbook Air.


Does anyone know what is the problem, and how can I log into Messages?


The Macbook Air is running the latest Big Sur 11.2.1, and I also have an iPhone running the latest iOS 14.4.


Kind regards,

Milan

MacBook Air 13″, macOS 11.1

Posted on Feb 23, 2021 3:26 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 23, 2021 4:10 AM

Milan_9 wrote:

Hi All,

I am not able to log into Messages on Big Sur on the Macbook Air M1. When I use my iCloud username and password, first an "Unexpected Error Occurred" message comes up, then when I enter the password again, the Messages keeps loading until I Force Close it.

I was able to use Messages on my old Intel Macbook Air.

Does anyone know what is the problem, and how can I log into Messages?

The Macbook Air is running the latest Big Sur 11.2.1, and I also have an iPhone running the latest iOS 14.4.

Kind regards,
Milan



If you can't sign in to your iMessage account or FaceTime on ...


If you get an error when trying to activate iMessage or ...


If you can't connect or sign in to iCloud - Apple Support


1 reply
Question marked as Top-ranking reply

Feb 23, 2021 4:10 AM in response to Milan_9

Milan_9 wrote:

Hi All,

I am not able to log into Messages on Big Sur on the Macbook Air M1. When I use my iCloud username and password, first an "Unexpected Error Occurred" message comes up, then when I enter the password again, the Messages keeps loading until I Force Close it.

I was able to use Messages on my old Intel Macbook Air.

Does anyone know what is the problem, and how can I log into Messages?

The Macbook Air is running the latest Big Sur 11.2.1, and I also have an iPhone running the latest iOS 14.4.

Kind regards,
Milan



If you can't sign in to your iMessage account or FaceTime on ...


If you get an error when trying to activate iMessage or ...


If you can't connect or sign in to iCloud - Apple Support


Cannot log into Messages on Big Sur

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