MAIL CRASHES ON SAVING ATTACHMENTS
MAIL FREEZES WHEN SAVING AN ATTACHMENT
MacBook Pro 15″, macOS 10.15
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MAIL FREEZES WHEN SAVING AN ATTACHMENT
MacBook Pro 15″, macOS 10.15
OK WENT THROUGH THIS LIST...
GIVE ME SOME TIME BECAUSE I HAVE AN EXTENSION THAT IS CALLED "DAYLITE" - IT RUNS ON MAIL. NEVER HAD ANY ISSUES WITH IT BUT I'M ENGAGING THEM NOW AND I WILL TEST IF IT'S INTERFERING WITH SAVING ATTACHMENTS. NEED TO DO SOME FURTHER TESTING. WILL ADVISE.
THANKS FOR THE HELP.
Hey Sorcerer2006!
We want to help make sure you're able to use macOS Mail as expected.
Have you tried restarting your Mac to see if that helps?
Does this seem to occur with different file attachments?
Are there multiple accounts configured in Mail? Is so does this issue happen with different accounts?
You can test the issue in and out of safe mode as well. We would also recommend making sure you're running the most recent version of macOS compatible with your Mac. Take a look at the steps listed below.
If an app freezes or quits unexpectedly on Mac
Regards.
THANKS FOR YOUR INTEREST.
We want to help make sure you're able to use macOS Mail as expected.
Have you tried restarting your Mac to see if that helps? YES
Does this seem to occur with different file attachments? YES I'VE TRIED WITH MS WORD AND ACROBAT AND COMBINATION THEREFORE AND SEEMS TO HAPPEN WITH MORE ATTACHMENTS - 3 OR MORE
Are there multiple accounts configured in Mail? Is so does this issue happen with different accounts? GOOD IDEA I'LL HAVE TO PAY MORE ATTENTION TO THAT AND TEST IT. RIGHT NOW I'M NOT SURE IT MAY BE I'VE ONLY TRIED ONE.
You can test the issue in and out of safe mode as well. YES - IN SAFE MODE I COULD NOT DUPLICATE IT BUT ONLY HAD A FEW MINUTES SO NOT EXTENSIVELY TESTED - IT DOESN'T DO IT ALL THE TIME BUT I CAN'T IDENTIFY WHEN IT DOES OR WHEN IT DOES NOT EXCEPT IT MOSTLY HAPPENS WITH MORE ATTACHMENTS RATHER THAN ONE.
We would also recommend making sure you're running the most recent version of macOS compatible with your Mac. YES EXCEPT I'M ON CATALINA Take a look at the steps listed below.
We appreciate you giving those steps a try Sorcerer2006.
Keep us updated and we'll continue with you accordingly.
Take care.
MAIL CRASHES ON SAVING ATTACHMENTS